Delivery Policy

AURA BLOOM COLLECTION (PTY) LTD (2026/364420/07) DELIVERY POLICY AURA BLOOM COLLECTIONDELIVERY POLICY Order Processing Orders are processed during normal business hours, Monday to Friday, excluding public holidays. Orders received after business hours will be processed on the next business day. Delivery Timeframes Estimated delivery: • Major cities: 2–5 business days • Regional areas: 3–7 business days • Remote locations: Up to 10 business days Delivery times are estimates and may vary. Delivery Charges Delivery charges are calculated during checkout and displayed before payment. Order Tracking Where available, tracking information will be provided once the order has been dispatched. Delivery Address Customers are responsible for providing accurate delivery information. Aura Bloom Collection is not responsible for delays resulting from incorrect addresses supplied by customers. Failed Deliveries If delivery cannot be completed due to customer unavailability or incorrect information, additional delivery charges may apply. Inspection Customers are encouraged to inspect deliveries immediately upon receipt and report any shortages or damages within 48 hours. Delays While every effort is made to meet estimated delivery times, Aura Bloom Collection is not responsible for delays caused by: • Weather • Public holidays • Industrial action • Courier disruptions • Events beyond our reasonable control